Personalised PIP support

You don’t have to face your PIP claim alone.

Whether you’re thinking about applying for PIP, completing your PIP form or waiting for a decision, we’re here to help you explain your difficulties clearly, feel prepared and understand what happens next.

A woman at her kitchen table reading a letter

Supported by Age Trust, a registered UK charity.

Registered Charity No. 1124019.

1Before your PIP formUnderstand how PIP works, what information you may need and how to prepare for your application.
2Completing your PIP formGet personalised PIP written answers that help explain how your health conditions affect your everyday life, based on the information you provide.
3After your PIP formUnderstand your PIP assessment and decision, with continued written support for a mandatory reconsideration or appeal if needed.

Choose your PIP support

Choose the PIP support that’s right for you.

Personalised PIP help, preparation resources and continued support, all for one straightforward payment.

One-off payment. No subscription.

Complete PIP Support

£59one-off payment

Everything you need to prepare your PIP claim, explain your difficulties clearly and receive continued support throughout the process.

What’s included in your PIP support package?

Four PIP Preparation ResourcesGet organised and feel more confident before starting your PIP form.Includes:PIP Getting Started GuidePIP Evidence ChecklistPIP Everyday Difficulties DiaryPIP Preparation Worksheet
Personalised PIP Written AnswersWe help turn the information you provide about your health conditions and daily difficulties into clear, detailed PIP answers that reflect your individual circumstances.
PIP Assessment Preparation ResourcesUnderstand what happens during a PIP assessment, the types of questions you may be asked and how to prepare for assessment day.
PIP Decision SupportGet help understanding your PIP decision letter, what the outcome means and what options may be available to you.
PIP Mandatory Reconsideration and Appeal SupportIf you disagree with your PIP decision, receive written help with a mandatory reconsideration or appeal response, within your package terms.
Lifetime Access to PIP Guidance ResourcesKeep access to the PIP guidance resources included in your package, so you can refer back to them whenever you need to.
12 Months of Personalised PIP SupportYour PIP support doesn’t end when your written answers are delivered. Receive continued written help with your individual PIP claim, including guidance on your decision and next steps.
Your Personal PIP Order PortalSubmit the information needed for your PIP answers and securely access your personalised documents when they’re ready.
PIP Support AreaWe’re developing an additional online PIP support area for guidance resources, support requests and document uploads.Coming soon

Secure checkout. One payment. No subscription.

Enhanced PIP Support

£79one-off payment

Everything included in Complete PIP Support, plus additional personalised help preparing for your PIP assessment.

Additional PIP Support Included

Personalised PIP Assessment Preparation SheetReceive a personalised preparation sheet based on your own health conditions and circumstances, helping you think through the difficulties you may need to explain during your PIP assessment.

Who is Enhanced PIP Support for?

Choose Enhanced PIP Support if you want extra preparation tailored to your circumstances, particularly if you have a PIP assessment coming up.

Secure checkout. One payment. No subscription.

Compare PIP support

What’s included in each PIP support package?

What each PIP support package includes
PIP support and resources	Complete£59	Enhanced£79
PIP Getting Started Guide
PIP Evidence Checklist
PIP Everyday Difficulties Diary
PIP Preparation Worksheet
Personalised PIP Written Answers
PIP Assessment Preparation Resources
PIP Decision Support
PIP Mandatory Reconsideration and Appeal Support
Lifetime PIP Guidance Resources
12 Months of Personalised PIP Support
Personal PIP Order Portal
Personalised PIP Assessment Preparation Sheet

Additional PIP services

More ways we can help with your PIP claim.

Standalone PIP Mandatory Reconsideration Help

Coming soon

For people who have received a PIP decision they disagree with and want help understanding the decision and preparing a mandatory reconsideration.

This will be a separate service. Written reconsideration support for the individual claim is already included in our Complete and Enhanced PIP packages, subject to package terms.

Official GOV.UK guidancegov.uk/mandatory-reconsideration

PIP Change of Circumstances Support

Coming soon

For people whose health conditions, everyday difficulties or support needs have changed and who want help explaining those changes as part of their existing PIP claim.

Official GOV.UK guidancegov.uk/pip/change-of-circumstances

Important PIP Deadline Reminder

Time limits can apply to PIP reconsiderations and changes of circumstances. Please refer to official GOV.UK guidance while our additional services are being developed.

Independent of the DWPOur guides are written independently to help you.
Age Related Diseases & Health TrustA registered charity, No. 1124019, provides this service.
Secure checkoutOne payment. No subscription.